Book Early, Reservations Required
Amtrak Pacific Surfliner trains will require reservations during the week of Thanksgiving to safely manage an expected increase in holiday travelers. This temporary adjustment will help manage capacity and allow customers to distance themselves from each other onboard.
Reservations required on Pacific Surfliner trains:
Monday, November 23 – Monday, November 30, 2020.
Holiday Travel Policies
Multi-Ride Passengers. During the reservation period, customers with an Amtrak monthly pass or 10-trip ticket must confirm each trip in advance through the Amtrak RideReserve program. Confirm a trip on Amtrak.com or the Amtrak app by retrieving your ticket, choosing the date and direction of travel, and selecting "confirm" on the train you'd like to reserve a seat on. You can also reserve in advance through an Amtrak customer service agent by calling 1-800-USA-RAIL or visiting a staffed station. Get more details about the RideReserve program at Amtrak.com/RideReserve. Note: During this time, 10-Trip tickets can only be used by a single rider at a time.
Metrolink and COASTER passengers. The Rail 2 Rail® program will be suspended from Monday, November 23 through Monday, November 30, 2020, resuming on Tuesday, December 1, 2020. During this time, Metrolink and COASTER passes will not be accepted. An Amtrak ticket will be required to reserve a trip and travel on Pacific Surfliner trains.
Holiday Schedules: Pacific Surfliner trains will operate on a slightly different schedule on Thanksgiving Day, Thursday, November 26, 2020. Visit the Schedules page to download a timetable.
Increased Capacity: Additional train cars are being added when possible to increase the number of available seats on more popular trains.
Trip Planning Tips
Travel Responsibly. Follow safety measures and any important public health orders in place during your trip and at your destination. This includes wearing a mask at stations and onboard trains at all times, washing hands or using sanitizer often, and staying home if you are sick. You can also learn about the new safety and cleaning measures that have been implemented in stations and on trains to help maintain the wellbeing of passengers and crews.
View Available Capacity. When searching for travel during the all-reserved period, customers will see a volume percentage next to each trip option so they can get insight into specific trains that have more seating available onboard. The percentage displayed is available in real-time when customers search for and book a seat on each train. These percentage numbers adjust dynamically in real time as more passengers make reservations.
Cancel If You Need To. Amtrak has waived all change fees for reservations made through December 31, 2020. If you decide that you don’t want to take a trip, and prefer to cancel rather than postpone, please call 1-800-USA-RAIL and speak with an Amtrak agent.
Use an E-Ticket. When you book a ticket online or through the Amtrak app, you receive your ticket electronically. Save the ticket on your mobile device and present it to the conductor upon request. There’s no need to handle or keep track of a paper ticket.
Luggage. You can bring two bags per passenger, measuring up to 28" x 22" x 11" and weighing 50 pounds or less, for free. You can also bring two personal items. If you are traveling between stations with luggage service, you can check your bags. Please note: Not all stations are offering checked baggage service at this time. Check our Travel Advisory page for information.
Business Class. Enjoy more spacious seating as well as complementary snacks and drinks when you upgrade to Business Class.
Photo ID. Remember to bring valid photo identification with you, since the conductor may request it.
Arrive early. Give yourself extra time to navigate through the station and ensure you are waiting for the train in the right place. Some Amtrak ticket windows are closed, but you can call 800-USA-RAIL for assistance. View the latest information on our Travel Advisory page.
See Something, Say Something. Report any suspicious activity or unattended items to an Amtrak employee or member of the Amtrak Police Department by calling (800) 331-0008, calling 911, or sending a text message to APD11 from a smartphone, or to 27311 from a standard cell phone.