Book Early, Reservations Required
The week of Thanksgiving is one of the busiest travel periods of the year. To accommodate an expected increase in passengers, we are making adjustments to the service, which includes adding capacity onboard trains and buses, and requiring advance reservations. Seats are limited, so book now to guarantee your seat.
Reservations required on Pacific Surfliner trains:
Wednesday, November 23 – Monday, November 28, 2022
Holiday Travel Policies
Reservations Required: During the reservation period, all passengers must ride the train listed on their tickets. If travel plans change, make adjustments to the reservation in advance of the scheduled departure. This can be done online at Amtrak.com (select “Modify Trip”), by phone at 800-USA-RAIL, or at a staffed Amtrak station.
Multi-Ride Passengers: During the reservation period, customers with an Amtrak monthly pass or 10-trip ticket must confirm each trip in advance through the Amtrak RideReserve program. Confirm a trip on Amtrak.com or the Amtrak app by retrieving your ticket, choosing the date and direction of travel, and selecting "confirm" on the train you'd like to reserve a seat on. You can also reserve in advance through an Amtrak customer service agent by calling 1-800-USA-RAIL or visiting a staffed station. Get more details about the RideReserve program at Amtrak.com/RideReserve. Note: During this time, 10-Trip tickets can only be used by a single rider at a time.
Metrolink and COASTER passengers: The Rail 2 Rail® program will be suspended from Wednesday, November 23 through Monday, November 28, 2022, resuming on Tuesday, November 29, 2022. During this time, Metrolink and COASTER passes will not be accepted. An Amtrak ticket will be required to travel on Pacific Surfliner trains.
Plan Your Trip Accordingly: The tracks remain closed in San Clemente due to stabilization work along the right-of-way. When traveling to/from San Diego County, a bus connection is required between Oceanside and Irvine. Connections are guaranteed, but please follow these tips to ensure a smooth trip. Limited service is operating to/from San Juan Capistrano. Learn more.
Cancel If You Need To: Pacific Surfliner tickets are considered "Flexible Fares", which means tickets can be cancelled with a full refund to original form of payment with no fees if canceled before departure. There are no change fees. You can get more details on cancellation policies on Amtrak.com.
Luggage: Bring two bags per passenger, measuring up to 28" x 22" x 11" and weighing 50 pounds or less, on board for free. Two personal items may also be brought on board. Checked baggage is not available at this time.
Avoid the Rush, Arrive Early: The busiest travel days are typically the Tuesday, Wednesday and Sunday of Thanksgiving week. Morning trains typically have more availability. Stations may be busier than usual and customers are encouraged to arrive at the station 45 minutes before departure.
See Something, Say Something: Report any suspicious activity or unattended items to an Amtrak employee or member of the Amtrak Police Department by calling (800) 331-0008, calling 911, or sending a text message to APD11 from a smartphone, or to 27311 from a standard cell phone.