Accessible Journeys for Everyone

Experience seamless, accessible travel along California's stunning coastline.

Book Now  Call 1-800-827-7245

Everything you need for accessible travel

Pacific Surfliner offers accessibility accommodations, which support train travelers along Southern California's coast—including wheelchair spaces, service animal access, Red Cap assistance, and specialized support services.

Passenger using wheelchair onboard train

Wheelchair Access

  • Wheelchairs up to 30" x 48"
  • Maximum 600 lbs with occupant
  • Dedicated seating areas
  • Accessible spaces throughout train

Red Cap attendant assisting passenger

Red Cap Service*

  • Free baggage handling
  • Boarding assistance
  • Platform navigation support
  • Priority boarding

*Available at Los Angeles Union Station and San Diego Santa Fe Depot.

Service dog walking beside passenger

Service Animals

  • Welcome throughout all passenger areas
  • No additional fees
  • Travel with your trained service animal

Emotional support animals are not considered service animals under ADA guidelines.

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15% Off Accessibility Discount 

Use promo code V577 for qualified passengers with disabilities.

See promo

 

Two ways to book with accessibility accommodations

Commuters riding the train

Online Booking

  • Select "Passenger with Disability or Assistance Needed?" in the traveler dropdown to specify:

    • Mobility assistance
    • Visual/hearing accommodations
    • Service animal accommodation
Leisure travelers enjoying a coastal trip

Phone Booking

  • Speak with accessibility specialists for personalized assistance.

    1-800-USA-RAIL

    (1-800-872-7245)

    TTY: 1-800-523-6590