Purchase tickets using the online booking tool (Book Now button at the top of the page), the Amtrak app, or by phone at 1-800-USA-RAIL. Irvine, Santa Ana, and Anaheim also have self-serve ticket kiosks (located inside the station building) where passengers can make new reservations, adjust existing reservations, or print out tickets.

Passengers without a smartphone or access to a ticket kiosk may call 1-800-USA-Rail to purchase a ticket. The Amtrak agent can provide a confirmation code once a trip is booked. That code can be given to the conductor on board in lieu of a printed or electronic ticket.

Unreserved Coach tickets can be saved and used at a later date (up to one year from the date listed on the ticket) without making any changes to the reservation. Some restrictions may apply, such as when the trains are all-reserved on peak travel days.

Business Class reservations do need to be updated if plans change. If you made your reservation online, visit Amtrak.com and select “Modify Trip”. Log into your Amtrak Guest Rewards account or enter your reservation number and email address to make changes to your trip.  You can also call 800-USA-RAIL in advance of your ticketed departure.

Pacific Surfliner tickets are considered "Flexible Fares". Tickets can be cancelled with a full refund to original form of payment with no fees if canceled before departure. There are no change fees. You can get more details on cancellation policies on Amtrak.com.

Solana Beach: Southbound trains board from Track 2, furthest from the station building, across the bridge. Northbound trains board from Track 1, nearest to the station building.

Oceanside: Please refer to the digital signs at the station to see which platform you should use.

Irvine: Southbound trains board from Track 2, nearest to the station building. Northbound trains board from Track 1, across the bridge and furthest from the station building.

Santa Ana: Southbound trains board from Track 2, nearest to the station building. Northbound trains board from Track 1, furthest from the station building, across the bridge.

Anaheim: Southbound trains board from Track 2, furthest from the station building. Northbound trains board from Track 1, nearer to the station building. Access the platforms by crossing the bridge attached to the station building.

View real-time updates about delays and service disruptions on the PacSurfliners Twitter account. You can also check train status on Amtrak.com (Train Status button / clock icon at the top of the page) or the Amtrak app, or the Track Your Train Map. If your train is delayed and you are still waiting at the station, you can look for updates via electronic signage.

Unfortunately, checked baggage service is suspended. However, luggage may still be carried on board the trains.

Unaccompanied minors (travelers ages 13-15 traveling alone who meet qualifying conditions) may not board at stations without Amtrak staff. Children ages 15 and younger boarding at these stations need to be accompanied by an adult.